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Privacy Policy

This Privacy Policy describes the privacy practices of Glyscend, Inc. (“Glyscend”, “we”, “us”, or “our”) and how we handle personally identifiable data (“Personal Data”) and other information that we collect through our website (www.glyscend.com), and through other interactions and correspondence with you (collectively, the “Services”). Glyscend provide additional or supplemental privacy notices to individuals for specific products or services that we offer at the time we collect the personal information, for example, in connection with our clinical trials. These supplemental privacy policies govern how we may process your information in those contexts.

Information We Collect

When you interact with us through the website, we may collect Personal Data and other information from you, as further described below:

Personal Data That You Provide Through the website: We collect Personal Data from you when you voluntarily provide such information, such as when you contact us with inquiries, respond to one of our surveys, register for access to any Services, or use certain Services. Personal information you may provide to us may include:

  • Contact details, such as your first and last name, email and mailing addresses, and phone number.
  • Communications that we exchange with you, including when you contact us with questions, feedback, or otherwise.
  • Registration information, such as information that may be required for or related to a product or an event for which you register.
  • Marketing information, such as your preferences for receiving communications about our activities, events, and publications as well as details about how you engage with our communications.
  • Other data not specifically listed here, which we will use as described in this Privacy Policy or as otherwise disclosed at the time of collection.

Wherever Glyscend collects Personal Data we make an effort to provide a link to this Privacy Policy.

By voluntarily providing us with Personal Data, you are consenting to our use of it in accordance with this Privacy Policy. If you provide Personal Data to this website, you acknowledge and agree that such Personal Data may be transferred from your current location to the offices and servers of Glyscend and the authorized third parties referred to herein located in the United States.

If you would like to request to review, correct, or update any Personal Data that you have provided to us, you may contact us as indicated in the “Contacting Company” section below.

Other Information

Non-Identifiable Data: When you interact with Glyscend through the website, we receive and store certain personally non-identifiable information. Such information, which is collected passively using various technologies, cannot presently be used to specifically identify you. Glyscend may store such information itself or such information may be included in databases owned and maintained by Glyscend affiliates, agents or service providers. This website may use such information and pool it with other information to track, for example, the total number of visitors to our website, the number of visitors to each page of our website, and the domain names of our visitors’ Internet service providers. It is important to note that no Personal Data is available or used in this process.

In operating this website, we may use a technology called “cookies.” A cookie is a piece of information that the computer that hosts our website gives to your browser when you access the website. Our cookies help provide additional functionality to this website and help us analyze website usage more accurately. For instance, our website may set a cookie on your browser that allows you to access the website without needing to remember and then enter a password more than once during a visit to the website. In all cases in which we use cookies, we will not collect Personal Data except with your permission. On most web browsers, you will find a “help” section on the toolbar. Please refer to this section for information on how to receive notification when you are receiving a new cookie and how to turn cookies off. We recommend that you leave cookies turned on because they allow you to take advantage of some of the website’s features.

Aggregated Personal Data: In an ongoing effort to better understand and serve the users of the Company Services, Glyscend may conduct research on its customer demographics, interests and behavior based on the Personal Data and other information provided to us. This research may be compiled and analyzed on an aggregate basis, and Glyscend may share this aggregate data with its affiliates, agents and business partners. This aggregate information does not identify you personally.  Glyscend may also disclose aggregated user statistics in order to describe our services to current and prospective business partners, and to other third parties for other lawful purposes.

Our Use of Your Personal Data and Other Information

Glyscend uses the Personal Data you provide in a manner that is consistent with this Privacy Policy. If you provide Personal Data for a certain reason, we may use the Personal Data in connection with the reason for which it was provided. For instance, if you contact us by e-mail, we will use the Personal Data you provide to answer your question or resolve your problem. Also, if you provide Personal Data in order to obtain access to the Glyscend Services, we will use your Personal Data to provide you with access to such services and to monitor your use of such Services. Glyscend and its subsidiaries and affiliates (the “Glyscend Related Companies”) may also use your Personal Data and other personally non-identifiable information collected through the website to help us improve the content and functionality of the website, to better understand our users and to improve the Glyscend Services. Glyscend and its affiliates may use this information to contact you in the future to tell you about services we believe will be of interest to you. If we do so, each communication we send you will contain instructions permitting you to “opt-out” of receiving future communications. In addition, if at any time you wish not to receive any future communications, or you wish to have your name deleted from our mailing lists, please contact us as indicated below.

If Glyscend intends on using any Personal Data in any manner that is not consistent with this Privacy Policy, you will be informed of such anticipated use prior to or at the time at which the Personal Data is collected.

Our Disclosure of Your Personal Data and Other Information

Glyscend is not in the business of selling your information. We consider this information to be a vital part of our relationship with you. There are, however, certain circumstances in which we may share your Personal Data with certain third parties without further notice to you, as set forth below:

Business Transfers: As we develop our business, we might sell or buy businesses or assets. In the event of a corporate sale, merger, reorganization, dissolution or similar event, Personal Data may be part of the transferred assets.

Related Companies: We may also share your Personal Data with our Related Companies for purposes consistent with this Privacy Policy.

Agents, Consultants and Related Third Parties: Glyscend, like many businesses, sometimes hires other companies to perform certain business-related functions. Examples of such functions include mailing information, maintaining databases and processing payments. When we employ another company to perform a function of this nature, we only provide them with the information that they need to perform their specific function.

Legal Requirements:  Glyscend may disclose your Personal Data if required to do so by law or in the good faith belief that such action is necessary to (i) comply with a legal obligation, (ii) protect and defend the rights or property of  Glyscend, (iii) act in urgent circumstances to protect the personal safety of users of the website or the public, or (iv) protect against legal liability.

Data Retention Period

Glyscend will retain your Personal Data for as long as needed or permitted for the purpose(s) for which it was provided to us or obtained by us and as outlined in this Privacy Policy. The criteria used to determine the applicable retention period for your information includes: (a) the length of time we have an ongoing relationship with you and provide the website to you; and (b) whether there is a legal obligation to which we are subject that requires us to retain your information. When your Personal Data is no longer needed for our business purposes, we dispose of it subject to applicable law.

Your Choices

You can use the website without providing any Personal Data. If you choose not to provide any Personal Data, you may not be able to use certain Glyscend Services.

Exclusions

This Privacy Policy does not apply to any Personal Data collected by Glyscend other than Personal Data collected through the website. This Privacy Policy shall not apply to any unsolicited information you provide to Glyscend through this website or through any other means. This includes, but is not limited to, information posted to any public areas of the website, such as bulletin boards (collectively, “Public Areas”), any ideas for new products or modifications to existing products, and other unsolicited submissions (collectively, “Unsolicited Information”). All Unsolicited Information shall be deemed to be non-confidential and Glyscend shall be free to reproduce, use, disclose, and distribute such Unsolicited Information to others without limitation or attribution.

Job Applicants

When you visit the “Careers” portion of our website, we collect the information that you provide to us in connection with your job application. This includes business and personal contact information, professional credentials and skills, educational and work history, and other information of the type that may be included in a resume. This may also include diversity information that you voluntarily provide. We use this information to facilitate our recruitment activities and process employment applications, such as by evaluating a job candidate for an employment activity, to monitor recruitment statistics, and to respond to surveys. We may also use this information to provide improved administration of our websites, and as otherwise necessary (a) to comply with relevant laws or to respond to subpoenas or warrants served on us; (b) to protect and defend our or others’ rights or property; and/or (c) to investigate or assist in preventing any violation or potential violation of the law, this Privacy Policy.

Children

The website is not intended for use by children.  Glyscend does not knowingly collect Personal Data from children under the age of 16. If you are under the age of 16, please do not submit any Personal Data through the website. We encourage parents and legal guardians to monitor their children’s Internet usage and to help enforce our Privacy Policy by instructing their children never to provide Personal Data on this website without their permission. If you have reason to believe that a child under the age of 16 has provided Personal Data to Glyscend through this website, please contact us, and we will endeavor to delete that information from our databases.

Links to Other Web Sites

This Privacy Policy applies only to Glyscend’s website. This website may contain links to other web sites not operated or controlled by Glyscend (“External Sites”). The policies and procedures we described here do not apply to External Sites. The links from this website do not imply that Glyscend endorses or has reviewed External Sites. We suggest contacting those sites directly for information on their privacy policies.

Social Media

Through the website, you can choose to access certain social media websites and services that are owned and/or controlled by third parties (including, without limitation, Facebook and Twitter) (such websites and services, collectively, the “Social Media Services”). When you elect to access and use the Social Media Services, you will be sharing your information (which will include personal information if you elect to share such information) with those Social Media Services. As with other External Sites, the information that you share with the Social Media Services will be governed by the privacy policies and terms of service of the providers of such Social Media Services and not by the policies and procedures we describe here. You may also be able to modify your privacy settings with these Social Media Services to, for example, control what information the Social Media Services disclose to other entities, including Glyscend. When you add Social Media Service accounts to the Company Services or log into the website using your Social Media Services account we will collect relevant information necessary to enable the website to access that Social Media Service, however, you will provide your login information, like your password, directly to such Social Media Service (and not to Glyscend). As part of such integration, the Social Media Service will provide Glyscend with access to certain information that you have provided to such Social Media Service, and we will use, store and disclose such information in accordance with this Privacy Policy and, if and to the extent applicable, the policies of such Social Media Services. However, please remember that the manner in which Social Media Services use, store and disclose your information is governed by the policies of the applicable Social Media Services provider, and, as a result, Glyscend shall not have any liability or responsibility for the privacy practices or other actions of Social Media Services that may be enabled within and/or otherwise accessible through the website.

Security

Glyscend takes reasonable steps to protect the Personal Data provided via the website from loss, misuse, and unauthorized access, disclosure, alteration, or destruction. However, no Internet or e-mail transmission is ever fully secure or error free. In particular, email sent to or from this website may not be secure, so we do not guarantee that your Personal Data will be secure from theft, loss, or unauthorized access or use, and we make no representation as to the efficacy, or appropriateness of the technical, administrative and procedural measures we use to safeguard such data. Therefore, you should take special care in deciding what information you send to us via email. Please keep this in mind when disclosing any Personal Data to Glyscend via the Internet.

Cross Border Data Transfers

Glyscend’s website is hosted, controlled and operated by us from inside the United States and therefore is not intended to subject the Company to the laws or jurisdiction of any country other than that of the United States. Any Personal Data that you provide to us through this website may be accessed, processed, stored, or transferred between or in countries other than the United States which may not guarantee the same level of protection for personal data as the one in which you reside.

 Changes to Company’s Privacy Policy

The website and our business may change from time to time. As a result, at times it may be necessary for Glyscend to make changes to this Privacy Policy.  Glyscend reserves the right to update or modify this Privacy Policy at any time and from time to time without prior notice. Please review this policy periodically, and especially before you provide any Personal Data. This Privacy Policy was last updated on the date indicated above. If the Privacy Policy changes in a way that significantly affects how we handle or use your personal data, we will not use the personal data we previously gathered in the manner described in the new Privacy Policy without providing notice and/or obtaining your consent. Minor changes to the Privacy Policy may occur that will not significantly affect our use of personal data without notice or consent. We encourage you to periodically review this page for the latest information on our privacy practices. Your continued use of the website after any changes or revisions to this Privacy Policy shall indicate your agreement with the terms of such revised Privacy Policy.

Access to Information; Contacting Company

To keep your Personal Data accurate, current, and complete, please contact us as specified below. We will take reasonable steps to update or correct Personal Data in our possession that you have previously submitted via this website.

Please also feel free to contact us if you have any questions about our Privacy Policy or the information practices of this website.

You may contact us as follows: contact@glyscend.com

 

Last Updated: April 15, 2024

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About Glyscend, Inc.

1812 Ashland Avenue, Suite 110
Baltimore, MD 21205, USA

600 Suffolk Street, Suite 250
Lowell, MA 01854-3643, USA